FAQ's

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@sahilex.com

Q: Is COD (Cash on Delivery) available?

Ans: Yes

Q: How long will it take for my items to arrive?

Ans: It will usually take minimum 2 to maximum 7 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

Q: Is shipping really FREE?

Ans: Yes, Shipping is FREE all over India.

Q: Do you provide a refund or return in case I face any issue with the product?

Ans: Yes, we have our simple 5 days return and refund policy. Please check that in our policy section.

Q: Who can I contact if I have a problem with my order?

Ans: All inquiries can be forwarded to support@sahilex.com

Q: How can I pay?

Ans: We accept cash on delivery(COD) all over India.

Q: Is Checkout on this site safe and secure?

Ans: You can be absolutely sure that all purchases here are safe and secure.

Q: How to cancel my order?

Ans: In the event you wish to cancel your order, please email us your order number at support@sahilex.com (NOTE: Contact us within 12 hours if you wish to cancel your order)